Privacy Policy

Turaventur is committed to protecting and respecting the privacy of personal information of our websites visitors and of our clients. According to the European Union’s General Data Protection Regulation (GDPR), our Privacy Policy explains clearly how we collect, use, communicate and disclose your personal information.

You have the right to be warned if the security of your personal data have been compromised; to request from us access to them; to data portability in certain circumstances; to ask us to update or to delete your personal information; and you have also the right to lodge a complaint to the Supervisory Authority in your country if you believe that we have not complied with the requirements of the GDPR. To exercise your rights, please email

Our websites are secure. In these websites you can find links to our partners websites and others. Please be aware that we are not responsible for the privacy practices of such other sites.

Turaventur websites use cookies. For further information, please click the link of the message at the bottom of our websites or check

We collect and process the information you give us when you fill in forms on our site or by corresponding with us by phone, e-mail or otherwise. We have updated these forms and since the 25 May 2018 they include a field concerning your consent and a declaration that you are older than 16.

We will use this information: to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and the services that you request from us; to comply with Portuguese law concerning hotels registration or mandatory personal accidents insurances; for the provision of the services to you; to notify you about changes to our service; for sales and marketing purposes; for distribution to third party suppliers that provide services to Turaventur, if and when applicable; for any other purpose with your consent.

The personal information we may collect includes name, email address, telephone number, location, some information regarding the specifities of our activities (v.g., your height in order to offer you the best bicycle according to your size), or any additional information you elect to provide directly to us.
We may also collect other personal information to comply a legal obligation, as mentioned above.

We protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We provide your information to our suppliers provided we are satisfied that they provide sufficient guarantees in respect of safeguarding your personal information and privacy rights, and that we have in place an appropriate agreement with them.

If you receive marketing or similar e-mail messages from us and wish to opt out of receiving such messages, you may simply follow the opt-out procedure specified in such e-mail. In addition, if you have registered on our site, you may opt out of receiving any future marketing or similar messages by unsubscribing. You may complete, update or remove your information at any time by reaching us at , and we will answer you within no more than 30 days of the date of your request.
Where required, in some cases we will keep personal information at least as long as necessary to comply with relevant regulatory requirements. We will also retain information, when and as long as necessary, to resolve legal disputes.

We will keep the database of our visitors and clients as long as we have a legitimate interest on it and as long as we have their consent.

Any changes we may make to this Privacy Policy in the future will be posted on this page. Please check it back frequently to see any updates or changes.